Terms & refunds
Last updated: October 26, 2026
What you are buying
The $4.90 research pack is a one-time purchase for one set of 3–50 papers. You can use the papers already selected in a free matrix or enter a DOI/title list. It includes automatic generation plus editable Word and Excel downloads. It is not a subscription and does not include full-text access, cloud collaboration, or academic-writing services.
Academic-use limitation
Outputs are AI-assisted drafts based primarily on metadata and available abstracts. They may be incomplete or incorrect. You remain responsible for checking every matrix cell, citation, theme, and candidate research gap against the full text before academic use. SynthesisMatrix does not guarantee grades, acceptance, originality, or fitness for a particular institution’s policy.
Delivery and browser storage
Paid generation starts after payment is verified. The list, payment reference, and finished pack are stored in the purchasing browser so an interrupted delivery can be retried without another charge. Download both files promptly and keep your own copy.
Acceptable use and access
You may not use the service to violate law, infringe intellectual property, interfere with the service, evade usage limits, or misrepresent AI-assisted output as verified source evidence. We may restrict access when necessary to stop abuse, protect the service, or comply with legal obligations. If a paid pack is affected before successful delivery, the refund policy below applies.
Refunds
If payment succeeds but the paid pack cannot be generated or the delivered files are unusable, email ericsora2000@gmail.com within 7 days with the checkout email and payment receipt. We will first help recover or regenerate the pack; if delivery cannot be completed, we will refund the purchase. A change of mind after successful delivery is not normally refundable.
Contact
Questions about a purchase can be sent to ericsora2000@gmail.com.